Privacy Policy

1. Introduction

Prospera Marketing Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at prosperamarketing.ca or engage with our business development, sales optimization, leadership training, and strategic consulting services.

By accessing our website or using our services, you agree to this Privacy Policy. If you do not agree, please do not use our website or services.

2. Information We Collect

We collect personal information that you voluntarily provide when you:

• Submit our contact form to inquire about our services
• Request a consultation for business development or strategic consulting
• Engage us for sales optimization or leadership training services
• Communicate with us via email or phone

The information we collect through our contact form includes:

• Full name
• Email address
• Phone number (optional)
• Company name (optional)
• Service of interest (Business Development, Sales Strategy, Analytics & Insights, Brand Communication, Growth Solutions)
• Your message describing how we can help

3. How We Use Your Information

We use the information you provide to:

• Respond to your inquiries within 24 business hours
• Schedule and conduct consultations about our services
• Deliver business development, sales optimization, leadership training, and strategic consulting services you request
• Communicate with you about your projects and our partnership
• Send relevant information about our services that may benefit your business
• Improve our website and service offerings

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Delivery: With trusted partners when necessary to deliver the consulting services you have engaged us for
• Legal Requirements: When required by Canadian law or to respond to valid legal process
• Business Transfers: In the event of a merger, acquisition, or sale of our business assets
• With Your Consent: When you have given us explicit permission to share your information

5. Data Security

We implement appropriate security measures to protect your personal information. Your contact form submissions are transmitted securely and stored with care. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, maintain our business relationship, and comply with legal obligations. When your information is no longer needed, we will securely delete it.

7. Your Rights Under Canadian Privacy Law

Under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent for us to use your information
• Lodge a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites, including our partner organizations and social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last updated" date. Your continued use of our website after any changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: